Contact Us

COVID-19 Info:
We want to remind our clients first and foremost that our business is alive and well during this pandemic.
In order to maintain a workforce, we are not allowing anybody inside of our workshop area until further notice

Repair Shop:
To pickup/dropoff, an appointment must be made (same day is fine). All interactions are strictly no-contact and there is no opportunity to audition, pay, be written up, etc during your short visit. All of those things are currently handled remotely. We beg you to please email us inquiries and update requests instead of calling us.
Rentals:
We are still offering outgoing rentals during this time. Please contact us by phone or email to book our synths! Our cartage guy is masked and gloved up.
Webstore:
We are still shipping out however if we run out of certain supplies (ribbon cable, etc) there may be small delays in shipment since our local suppliers are all closed. Please let us know if your order is urgent so we can coordinate. 

October 2020 Repair Shop Schedule Update:

Rosen Sound is not accepting any intake of work until mid January 2021
We are still accepting warranty work of course.

Due to extreme demand for our service coupled with heavy sales (both great problems), we are currently closing intake until 2021. Additionally, due to COVID, we cannot guarantee turn around times at this time due to local supplier closures. 

If you want to discuss a project for next year, feel free to contact us.

Word of advice: Quite often customers email us saying the following: “Maybe I can get it done when you’re not too busy?” or “Let me know when you have some free time to get started and I’ll bring it by” and I find it important to remind prospective customers that the chances of either of those things happening in the near or distant future are slim to none. The sooner you start the process, the sooner your gear will be serviced. Historically, the longer you wait, the longer our wait times get. It’s that simple.

With all that in mind, thank you thank you to everyone who trusts us with their amazing gear. We are thankful for the success.

1010 W. Oak St.
Burbank, CA 91506
(818) 433-7664
Contact@rosensound.com
For repair and status inquiries, we ask that you contact us via email instead of phone in order to provide you the best service possible. Emails are answered daily or every other day.

Hours:
Monday – Friday 9am – 5pm
Saturday & Sunday – Appointment Needed

Visits to the shop are by appointment only!
Please call before coming in!

Scheduled Closures:

The repair shop is closed for all major holidays.
Holiday break will have us closed from 12/12/2020 – 1/3/2021

3 + 14 =

We Offer Cartage To And From Our Shop

Whether you’re too busy or your synth won’t fit in your sport’s car, our cartage team is here to help! For a small cartage fee, your gear can be transported to and from your studio to our shop. We have a large SUV generally able to fit about 6 synths, and more if they have cases. Contact us for more information.
We do not recommend using uber/lyft services for gear delivery.

Who To Call For Your Other Gear

Ken Rich Sound Services
For all of your Fender Rhodes, Wurlitzer, Hammond Organs, CP-70’s, tape echos, and combo organ needs.
Phone: (818) 787-8465
www.kenrichsounds.com

FET Electronics
For solid state amps, pro audio gear, and other gear in general
Phone: (818) 881-2656

Amphole – Bob Dixon
For your tube amplifiers – no nonsense professional amp repair. Bob is the best in the biz.
Phone: (818) 845-9898
www.amphole.com
Baratto Guitars
For Guitar and Bass Work
Phone: (818) 478-1740
www.barattoguitars.com